{"id":233,"date":"2020-06-09T14:29:11","date_gmt":"2020-06-09T14:29:11","guid":{"rendered":"http:\/\/atcsinc.com\/?page_id=233"},"modified":"2020-06-10T16:20:43","modified_gmt":"2020-06-10T16:20:43","slug":"msp","status":"publish","type":"page","link":"https:\/\/acetechcs.com\/?page_id=233","title":{"rendered":"MSP &#8211;  Managed Service Plan"},"content":{"rendered":"\n<h2 class=\"has-text-align-center wp-block-heading\"><strong>Why MSP?<\/strong><\/h2>\n\n\n\n<center><figure class=\"wp-block-video\"><video autoplay=\"on\" controls=\"\" width=\"600\" src=\"http:\/\/atcsinc.com\/wp-content\/uploads\/2020\/06\/Why-Managed-Services-1.mp4\"><\/video><\/figure><\/center>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"has-text-align-center wp-block-heading\"><strong>Everything that is included in our MSP<\/strong><\/h3>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Network Assessment<\/h2>\n\n\n\n<p>A review of your organization&#8217;s existing IT infrastructure, management, security, processes, and performance to identify opportunities for improvement and get a comprehensive view of the state of your IT<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Network Inventory<\/h2>\n\n\n\n<p>A complete listing of all of your Network hardware.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Firewall Penetration Testing<\/h2>\n\n\n\n<p>An authorized simulated attack on a computer system that looks for security weaknesses, potentially gaining access to the system&#8217;s features and data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remote Desktop Monitoring<\/h2>\n\n\n\n<p>Software will be installed that monitors the health of your system and alerts Ace Tech if there is a problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Hardware &amp; Software Audits<\/h2>\n\n\n\n<p>A report that provides a listing of all of your PCs, Servers, and software.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Performance &amp; Preventive Maintenance Reports<\/h2>\n\n\n\n<p>Monthly reports that detail the current health of your workstations and servers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">LogMeIn Pro Remote Control<\/h2>\n\n\n\n<p>Software that will allow Ace Tech to remote in to your computer and provide support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remote Remediation<\/h2>\n\n\n\n<p>For all devices support will be remediated remotely through our trained and certified help desk.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Onsite Remediation for Software<\/h2>\n\n\n\n<p>For software any issues that cannot be remediated remotely a technician will come on site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Onsite Remediation for Ace Tech Hardware<\/h2>\n\n\n\n<p>For software any issues that cannot be remediated remotely a technician will come on site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Unlimited 24\/7 Helpdesk<\/h2>\n\n\n\n<p>For all devices support will be available 24\/7.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quarterly In-Person Review<\/h2>\n\n\n\n<p>Each quarter we will schedule an onsite appointment to perform a review of changes in the network, remote and onsite services performed and billing statements since the last review.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Free E-Cycling<\/h2>\n\n\n\n<p>We will e-cycle any equipment including destruction of hard drives at the client\u2019s request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Loaner Equipment for Emergencies<\/h2>\n\n\n\n<p>In an emergency we have equipment available to be loaned to the client<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Virtual CIO<\/h2>\n\n\n\n<p>We will handle vendor negotiation and recommendation for each project<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Antivirus\/Anti-Malware License<\/h2>\n\n\n\n<p>An Anti-Virus and Anti-Malware license is provided and maintained for each device.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Antivirus\/Anti-Malware Management and Reporting<\/h2>\n\n\n\n<p>A monthly report will be provided that shows you the status of your Ani-Virus and Anti-Malware and any problems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Remote Setup<\/h2>\n\n\n\n<p>Remote setup of customer provided equipment<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Onsite Setup of Ace Tech Hardware<\/h2>\n\n\n\n<p>Onsite setup of Ace Tech provided equipment<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2,400 preconfigured monitoring rules through our proprietary<br>IntelliMon TM software with continuous updates<\/h2>\n\n\n\n<p>Intellimon software is constantly monitoring the server and the server\u2019s performance to detect issues before they become a problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Automated patching with flexible installation schedule<\/h2>\n\n\n\n<p>Patches are automatically installed and we work around any scheduling issue that your business may have.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WSUS Setup and Monitoring<\/h2>\n\n\n\n<p>If needed Windows Server Update Services will be installed and monitored monthly to handle patch remediation<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why MSP? Everything that is included in our MSP Network Assessment A review of your organization&#8217;s existing IT infrastructure, management, security, processes, and performance to identify opportunities for improvement and get a comprehensive view of the state of your IT Network Inventory A complete listing of all of your Network hardware. Firewall Penetration Testing An&hellip;<\/p>\n<p class=\"more-link\"><a href=\"https:\/\/acetechcs.com\/?page_id=233\" class=\"themebutton2\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-233","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/acetechcs.com\/index.php?rest_route=\/wp\/v2\/pages\/233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/acetechcs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/acetechcs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/acetechcs.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/acetechcs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=233"}],"version-history":[{"count":19,"href":"https:\/\/acetechcs.com\/index.php?rest_route=\/wp\/v2\/pages\/233\/revisions"}],"predecessor-version":[{"id":293,"href":"https:\/\/acetechcs.com\/index.php?rest_route=\/wp\/v2\/pages\/233\/revisions\/293"}],"wp:attachment":[{"href":"https:\/\/acetechcs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/acetechcs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/acetechcs.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}